• Publication date: December 15, 2011

HD Q&A

If you have any question about this service, the below Q&A will be of great help!

Q1. What is MBC HD?

A.     With up to four times the resolution of standard definition (SD), MBC HD (High Definition) gives the viewer a clearer and more vivid viewing experience

Q2. What can I watch on MBC HD?

A.     All 7 MBC channels are available in HD format

Q3. Are the MBC HD Channels free?

A.     All MBC HD Channels are free to air

Q4. What do I need to do to get MBC HD?

A.     To receive MBC HD channels,you need an HD TV set and an approved HD Digital receiver (including an HDMI cable).

Q5. Where can I buy HD Digital receivers?

A.     For more information on where to get an approved HD Digital receiver, please visit our ‘where to buy’ page

Q6. Will MBC channels continue to be available on my current receiver?

A.     MBC channels will continue to be available on your current FTA (Free to air)receiver

Q7. If I have a Pay TV subscription, can I receive MBC HD on my current receiver?

A.     No, you will need an approved HD Digital receiver to see watch MBC HD Channels

Q8. Will other channels be available on the approved HD Digital receiver?

A.     Yes, all other FTA channels will be available

Q9. Why do MBC channels now appear in letterbox format and what do I do?

A.     MBC has now changed to wide-screen format (16:9). In order to receive the picture properly you therefore may need to adjust your satellite receiver settings to display 16:9 instead of the letter box format

Q10. Why does my picture look zoomed in on MBC channels?

A.     MBC has now changed to wide-screen format (16:9). In order to receive the picture properly (Not Zoomed), you therefore may need to adjust your satellite receiver settings to display 16:9

Q11. Can I receive other Channel bouquets such as Abu Dhabi or Al Jazeera on the approved HD Digital receiver?

A.     Some HD digital receivers enable you to watch other channel bouquets and others don’t; to find out which ones do, please visit our “Does your device support” page

Q12. I have an HD TV, can I receive MBC HD channels; or do I need to buy an approved HD receiver?

A.     Yes, you have to buy an approved HD receiver in order to receive the MBC HD channels

Q13. I live in Europe, how can I receive MBC HD channels?

A.     MBC HD channels are only available in the Middle East and North Africa

Q14. What is the frequency of MBC HD channels?

A.     The frequencies of the MBC HD channels are automatically programmed on your HD Digital receiver.

Q15. How much does the approved HD receiver cost?

A.     The price varies from one country to another, for more information, please visit our “Where to buy” page and contact your nearest dealer

Q16. Can I receive MBC HD Channels on Humax receivers?

A.     MBC HD Channels are available on the following Humax HD receivers:

IR1100HD, IR1020HD, IR2000HD, IR2020HD, iCORD HD+

Q17. Can I record movies using approved HD receivers and watch them on the computer?

A.     It is not possible to watch recorded movies using approved HD receiver

Q18. Why aren’t approved HD receivers available in Egypt?

A.     HD receivers are currently not available in Egypt; we will keep you informed once they will be.

Q19. Can I watch MBC HD on OSN receivers?

A.     You cannot receive MBC HD on OSN receivers; you have to buy approved HD receivers

Q20.Could I receive MBC HD channels on the Anfegn bouquet in Saudi Arabia?

A.     MBC HD channels are only available on Nilesat

Q21. I only have Arab sat on my decoder, can I receive MBC HD?

A.     MBC HD channels are only available on Nilesat

Q22. What are the devices on which I can receive MBC HD?

A.     Please visit our “Does your device support” page to find out

Q23. When will Abu Dhabi Sports be available on the approved HD receiver?

A.     Abu Dhabi Sports Channels are currently not available on the approved HD receiver; we will keep you informed once they will be

Q24. Can we watch MBC HD on Fortec Star receiver?

A.     No, youcannot watch MBC HD on Fortec Star receiver as it is not an approved HD receiver

Q25. How many types of HD Digital receiversare there?

A.     Please visit our “Does your device support” page to find out

Q26.Do I need anHD TV to be able to receive the MBC HD channels?

A.     Yes, otherwise you will be watching the MBC HD Channels in SD format

Q27. Can we record movies on the external "Hard Drive"?

A.     Yes you can by connecting the hard drive with the receiver ‘s USB interface

Q28. Is the service available in Algeria?

A.     Yes, it is. Please visit our “Where to buy” page to find out more.

Q29-Which of the MBC channels can be watched on approved HD Digital receivers?

A.     MBC1, MBC DRAMA, MBC4, MBC2, MBC MAX, MBC ACTION and Al Arabiya

For more information please click here